please be careful with this supplier. she is very polite and nice before to have the payment. she will tell you what ever you want to hear to make a sale. I order colored wig and she promess me she was going to send a video but never did. she shipped wrong color and VERY BAD QUALITY. not bleached and doesn't accept refunds . WORST EXPERIENCE . run if you can because you are going to waist your money. they don't customize wig they just ship anything they want and don't care about the client don't trust them. believe me you will regret it. I hope alibaba could protect us from this type of vendors.